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Cookies Policy

Cookie Policy & Consent Management

Last Updated: March 03, 2026

Learn how MiraLife uses cookies and similar technologies to improve your experience on our website.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, phone) when you browse our website. They help us improve your experience, maintain session security, and understand how you use our platform.

2. Why MiraLife Uses Cookies

Essential Cookies (Required):

  •   Authentication & Login - Keep you securely logged into your account
  •   Session Management - Maintain your telehealth session during appointments
  •   Security - Protect against unauthorized access and fraud
  •   HIPAA Compliance - Track session integrity and audit logs

Performance Cookies (Optional):

  •   Site Speed - Optimize page load times
  •   Video Quality - Improve telehealth session streaming
  •   Error Detection - Identify technical issues

Analytics Cookies (Optional):

  •   Google Analytics - Understand how visitors use our website (not clinical data)
  •   User Behavior - Improve website usability and features

3. What Cookies DO NOT Contain

Important: MiraLife NEVER stores Protected Health Information (PHI) in cookies:

  •   No medical history or diagnoses
  •   No session notes or therapy content
  •   No medications or treatment plans
  •   No insurance or payment information

4. Your Cookie Preferences

Essential Cookies: Cannot be disabled - required for secure login and telehealth functionality

Performance & Analytics: You can enable/disable via consent banner or manage below:

Manage Cookie Preferences

5. Third-Party Cookies

We use the following trusted services:

6. Disabling Cookies

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy > Cookies
  • Firefox: Options > Privacy > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Note: Disabling essential cookies will prevent you from logging in and using telehealth services securely.

7. Cookie Retention

  • Session Cookies: Deleted when you log out
  • Preference Cookies: Retained for 1 year
  • Analytics Cookies: Retained for 26 months per Google Analytics defaults

8. HIPAA & Cookie Security

All cookies are transmitted via secure HTTPS/TLS encryption. We conduct regular security audits to ensure cookies cannot be intercepted or accessed by unauthorized parties.

9. Changes to This Policy

We may update this Cookie Policy as technology changes. Significant updates will be communicated via email or website banner.

10. Questions or Concerns?

Email: privacy@miralifeonline.com
Phone: +1 (910) 805-2740

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